What is TouchBase?
TouchBase is a new online fee payment system which was launched at the beginning of the 2012-2013 school year to offer a convenient way for parents to view student fees and fines online 24/7 and be able to pay a number of fees online using a major credit card or debit card.
What fees can be paid online currently?
Parents can pay all basic student fees and fines through TouchBase at all grade levels. For high school students you can also pay the yearbook fee, parking pass, physical education t-shirt and purchase a student or adult athletics pass. We hope to make other options available in the future.
What happened to My LunchMoney.com?
MyLunchMoney.com offered parents the opportunity to add funds to school lunch accounts online. Since our contract with MyLunchMoney.com was coming to a close, we wanted to provide an online payment system that offered a wider range of transactions and selected the TouchBase system .
How do I access TouchBase?
You will need a Parent Portal user name and password to access TouchBase. If you don’t have a Parent Portal account, please call your school office and that staff can help you get an account set up. To learn more about TouchBase, please view the following video:
What else does a Parent Portal Account offer me?
Parent Portal offers you information that can help you stay involved in your child’s educational success. Parents can update their contact and family information online 24/7 from their computer or via apps for the iPhone, iPad and Android phones. You can also verify your child’s attendance, check the school calendar, view school notices and contact your child’s teacher directly. Parents of intermediate and high school students can also check on pending assignments (including due dates), verify that key assignments are being turned in, check grades on key assignments /tests, and view standardized test scores.
Why do have to go to my child’s school to open a parent portal account?
We are bound by student privacy laws and must ensure that the person holding a Parent Portal access is the student’s parent and/or legal guardian.
What methods of payment are accepted through TouchBase?
Online payments can be made with VISA, Mastercard or Discover or by using a debit card.
Payments at the school office can be made by cash, check, major credit card or debit card.
How much is the convenience fee when I pay online?
The convenience fee for online payments, including adding funds to your child’s lunch account, will range from a minimum of $1.00 to a maximum of $5.00, depending upon the types and number of transactions you are making. As with many other online systems, you will see a detailed receipt of your transactions for each TouchBase session including any convenience fees prior to “checking out” and confirming the payment.
How can I check the balance in my student’s lunch account?
Log in to Parent Portal and click on the “Cafeteria” tab on the left side of the screen to view the balance in you student’s lunch account. If you than want to add funds to the account, click on TouchBase online payments to complete that transaction. Your child’s balance information will be updated every 24 hours.
What if I forget to add money to my child’s lunch account and/or send money with him for lunch? What can I do?
Simply log into TouchBase with your user name and password before 9 a.m. and add funds to the lunch account. You won’t be able to see the new balance until the next business day. However funds deposited prior to 9 a.m. will show up in the cafeteria’s computer system in plenty of time for your student to have lunch that same day.
Who do I call with questions?
- If you need to set up a Parent Portal account, contact the main office at your child’s school.
- If you have questions regarding fees for transactions, questions on balances/payments, or other accounting questions, please call 336-5000 and ask for the Accounting Department regarding TouchBase.